FAQs

  • When can I move in?

    If there is a storage space available that meets your specific storage needs, you can move in by registering online or in our office. Our access hours are: Mon – Fri 6am-8pm, Sat 6am-6pm and Sun 6am-4pm.  Our office hours are: Mon–Fri: 9am–8pm, Sat: 9am–6pm, Sun: 9am–4pm.

  • How much notice needs to be given before I move out?

    We require that you verbally notify us at least five days prior to vacating your unit.

  • Do I need to sign a long-term lease?

    No, we rent on a month-to-month basis with billing due on the 1st. Also, the move in month is prorated.

  • How do I make a payment?

    Your monthly payment will be automatically drawn from your checking account or credit card on the 1st of each month. If you have an outstanding balance, you can log in to our website to make a payment.

  • What forms of payments do you accept?

    Amex, VISA, MasterCard, Discover, or your checking account.

  • How do I know how much storage space I will need?

    You can call any of our offices for assistance.

  • Do I need to bring my own lock?

    You can bring your own lock or buy one from us.

  • Are there any items that I am NOT able to store?

    Liquids, explosives, flammable liquids, toxic materials, biological contaminants, and perishables. Please contact us if you have any questions regarding a specific item.

  • What are the hours of operation?


    Access Hours:

    Mon-Fri: 6am-8pm
    Saturday: 6am-6pm
    Sunday: 6am-4pm

    Office Hours:

    Mon-Fri: 9am-8pm
    Sat: 9am-6pm
    Sun: 9am-4pm

  • How do I rent a unit or contact outside normal office hours?

    You can rent a unit on our website and email us with questions. We will respond to your email within 24 hours.

  • What temperature and humidity level do you keep the indoor units at?

    The temperature is kept between 55-80 degrees and humidity under 55%.