Welcome to Bluebird Self Storage.
We are a locally owned self-storage facility providing clean, secure, true climate controlled storage units at a fair price, located throughout New Hampshire. Whether you need to store and protect valuable business items or your treasured personal belongings, we offer a wide variety of storage units and sizes with no hidden fees or costs.
Find us at our 10 locations:
Bedford
Dover
Epping
Greenland
Hooksett
Hampstead
Hudson
Londonderry
Manchester
Rochester
Bluebird Features
Offering the best in storage solutions.
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True Climate Control
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State of the Art Security
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Covered Bays
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Helpful Staff
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Guaranteed Rates
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True Climate Control
Keep all your valuables at just the right temperature. We use a combination of heating, cooling and dehumidification to protect and maintain your items perfectly.
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State of the Art Security
Security is paramount at Bluebird Self Storage. With our state-of-the-art digital monitoring system, you can be sure your valuables are safe and secure.
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Covered Bays
Rain or shine, we’ve got you covered. Move in or visit your storage unit with ease and comfort.
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Helpful Staff
Our friendly and trusted team is available and ready to assist you with all your self-storage needs.
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Guaranteed Rates
We guarantee your move-in rate for 365 days. No long term contract needed.
What Will I Fit?
What People Are Saying
Jessica M
Vicki was so helpful in explaining how this all works ! We was in and out within a haf hour and such a convenient spot Thank you again Vicki for all your help, and making this a pleasant experience
Cecilia Primero
Very pleasant experience as staff makes it possible (Julie is the best!).
Raul Allen
Brand new building. Everything is wifi. No lock and keys to deal with.
Paige James
Bluebird made our move absolutely seamless! The new facility is beautiful, spotless, very secure, and the staff is wonderful to work with. The new free pick up option was a life saver - the guys got our entire house picked up and repacked into a storage unit in 1.5 hours total! Prices are also incredibly reasonable.
Paige Slattery
Bluebird made our move absolutely seamless! The new facility is beautiful, spotless, very secure, and the staff is wonderful to work with. The new free pick up option was a life saver - the guys got our entire house picked up and repacked into a storage unit in 1.5 hours total! Prices are also incredibly reasonable.
Pamela Birden
Awesome people who are very helpful !
Corey F
Very nice and clean storage. Pretty high tech as well
Moved into an apartment and got 3 months for half price on a unit.
Laura Daza
Great customer service and very transparent with the fees and process of renting a unit. The facility is in great condition.
Dave Jodoin
We recently transferred from the Manchester facility to the Dover facility.
The staff made the transition go flawlessly without any issues.
Great place to store our stuff worry free
julie mercier
Youokkk
Mark, Bluebirds manager, along with all of the other employees have always treated us real well. The staff is always hospitable.
The storage units in the past always had terrible customer service, sketchy activity, insects and rodents, gates never worked properly and prices always went up.
We needed a change, Bluebirds great reviews caught our eye and we thankfully changed.
The price points are unbeatable, the building is extremely well kept, it’s the most secure, and is temperature controlled 3...
Mark, Bluebirds manager, along with all of the other employees have always treated us real well. The staff is always hospitable.
The storage units in the past always had terrible customer service, sketchy activity, insects and rodents, gates never worked properly and prices always went up.
We needed a change, Bluebirds great reviews caught our eye and we thankfully changed.
The price points are unbeatable, the building is extremely well kept, it’s the most secure, and is temperature controlled 365.
I HIGHLY RECOMMEND USING BLUEBIRD STORAGE. You will not be disappointed. We are even going to rent a second unit from them. Again, THIS IS THE BEST PLACE TO BE.
bruce smith
I recently started renting here , and Mark and Bryan have made it very easy to navigate the noke smart entry app on my phone anytime.I come in and ask for anything. They help nontech savy people ,especially the elderly understand their promotions, billing, and navigate the Noke App. Signing up They were transparent and very informative which helped me make my decision to rent .
I run a business and I use my unit very frequently, and everytime I go to the office with a any concern or issue, M...
I recently started renting here , and Mark and Bryan have made it very easy to navigate the noke smart entry app on my phone anytime.I come in and ask for anything. They help nontech savy people ,especially the elderly understand their promotions, billing, and navigate the Noke App. Signing up They were transparent and very informative which helped me make my decision to rent .
I run a business and I use my unit very frequently, and everytime I go to the office with a any concern or issue, Mark and Bryan take care of me without question. They are very caring, friendly, informative and helpful. I highly recommend anyone who's looking for Self Storage to give Mark and Bryan a call.or go in person and take a tour with one of them. You won't be disappointed!
Kyle MacCallum
Second year using Bluebird to store my bike for the winter. The manager, Mark Mills, was super helpful in making sure I got setup with an appropriately sized and accessible unit, and made the contract process a breeze. I love that the facility is always clean and well-maintained, and that the security system seems to cover every square inch of the property. Store with confidence here!
Pauline Racicot
I went to the Blue Bird Storage Company in Hudson NH today to rent a unit. The manager Mark Mills was on duty and explained the entire process in great detail and showed me a unit in the size I needed. I was very happy to see how bright, clean and well maintained the entire building was. Mr. Mills took great pride in being able to answer my questions about pricing, availability and what I needed to know about the security of the units. A great experience all around and I am happy to say I now ...
I went to the Blue Bird Storage Company in Hudson NH today to rent a unit. The manager Mark Mills was on duty and explained the entire process in great detail and showed me a unit in the size I needed. I was very happy to see how bright, clean and well maintained the entire building was. Mr. Mills took great pride in being able to answer my questions about pricing, availability and what I needed to know about the security of the units. A great experience all around and I am happy to say I now have a storage space near my home with easy access and great staffing.
If you need affordable storage in a beautiful building, give Blue Bird a call or stop by. You will not be disappointed!
Skylar Devlin
I was interested in renting a unit last week. I called and spoke with Paige who was very informative and helpful with answering all of my questions. Paige also made me aware of some promotions they had. I decided to wait on getting the unit and said I'd call sometime next week instead. She called me back about a week later to follow up which I thought was very thoughtful and convenient. I got the unit on a Wednesday and scheduled a FREE pick up on Friday of that same week for 9am. I went in and ...
I was interested in renting a unit last week. I called and spoke with Paige who was very informative and helpful with answering all of my questions. Paige also made me aware of some promotions they had. I decided to wait on getting the unit and said I'd call sometime next week instead. She called me back about a week later to follow up which I thought was very thoughtful and convenient. I got the unit on a Wednesday and scheduled a FREE pick up on Friday of that same week for 9am. I went in and signed some paperwork with the store manager Mark. Who walked me to the loading doc, and helped me download and pair the app. Mark also showed me where my unit was and made sure everything worked properly for a seamless move in day when I went to access the building myself. The moving team was great and helpful as well. Justin called me a half hour before they were going to arrive and they were on time! I'm blanking on the other gentleman's name I apologize. However, he and Justin moved my items as if they were their own. Carefully placing them on the truck and wrapping them with padding and strapping everything down. They also offered to organize everything into the unit for me when we arrived at blue bird. The whole experience was great and effortless. The Hudson team really does strive to make everything as easy as possible for their tenants. I can't thank you guys enough for genuinely pleasant customer service, which you don't see too often these days.
Mary Gifford
I arrived at this location in Hudson NH and was greeted by Paige, she was pleasant , informative, I chose the free 1 time pick, I rented the unit on a Wednesday and we scheduled my FREE pick up for Friday at 1:30 pm they would be sending a 10x10 truck fill with as much as they can that is READY to be moved. I am 2 bedroom home with a shed full of stuff too!
Friday the owner Mark called me , very nice man to confirm my pick up, we confirmed and we hung up. Paged called me about 12 to make sure I ...
I arrived at this location in Hudson NH and was greeted by Paige, she was pleasant , informative, I chose the free 1 time pick, I rented the unit on a Wednesday and we scheduled my FREE pick up for Friday at 1:30 pm they would be sending a 10x10 truck fill with as much as they can that is READY to be moved. I am 2 bedroom home with a shed full of stuff too!
Friday the owner Mark called me , very nice man to confirm my pick up, we confirmed and we hung up. Paged called me about 12 to make sure I was still ready as they were finishing up from a prior pick up. 1:30 Russel and Jason showed up and they were professional, polite, through and they filled it right up to the top and right up to the cargo door! I asked them to please put boxes on one side and furniture on the other and they did that NEATLY AND EFFICIENTLY, they took care in handling my stuff even when I was not with it physically as they put it away, excellent customer service , the facility is clean and climate controlled too!
I was impressed with this whole process , as I had a lot to move , we needed a smaller truck and less people to complete the move on Saturday everyone was pleased about their load being lighter. If you need storage and you are within 10 miles of them can also get the free pick up.
Give them a call they appreciate your business! They also have very good rates my 10x15 unit is 162 bucks for the month too!
Jason Fremont
I met Paige on my 1st visit and she was fantastic, giving my wife, daughter and I a tour after we rented space online. She walked us through downloading and using the app. Made it sooo easy for us. I just finished renting a second space today and worked with Mark. He was also great showing me space options after knowing my needs and unique large items to store. The Hudson location is the best by far, cleanest, ease of access, and perfect climate not to mention cleanliness of facility inside and ...
I met Paige on my 1st visit and she was fantastic, giving my wife, daughter and I a tour after we rented space online. She walked us through downloading and using the app. Made it sooo easy for us. I just finished renting a second space today and worked with Mark. He was also great showing me space options after knowing my needs and unique large items to store. The Hudson location is the best by far, cleanest, ease of access, and perfect climate not to mention cleanliness of facility inside and out. It looks extremely upscale but is affordable to anyone. Not easy to accomplish but they do it perfectly!! I will recommend to everyone I know!
Renée Dubuc
Paige was wonderful and made it super easy to sign up for a storage unit! The process took about 30 minutes, and I was able to start filling my unit right away. The units are clean and well lit. They provide an unloading zone and large carts for easy moving. I was impressed by the modern technology. I don't need a physical lock for my unit. It's all controlled by an app, which was really easy to set up. I liked the variety of pricing promos to choose from. Bluebird Self Storage is definitely an...
Paige was wonderful and made it super easy to sign up for a storage unit! The process took about 30 minutes, and I was able to start filling my unit right away. The units are clean and well lit. They provide an unloading zone and large carts for easy moving. I was impressed by the modern technology. I don't need a physical lock for my unit. It's all controlled by an app, which was really easy to set up. I liked the variety of pricing promos to choose from. Bluebird Self Storage is definitely an upgrade from traditional storage units. I will be recommending this location to other family members soon.
Alisha Rolon
This was an awesome storage unit experience! The facility itself is large & clean and my unit was the perfect size to temporarily store a bunch of my stuff. It was temperature controlled & the lock to get in used a finger pad & the app, which was very easy. The main office has public restrooms which was nice. The staff is friendly & helpful. Overall, it was a really nice place to store my things & if I ever need a storage unit again I will 100% be using these guys!
Sheryl Pesce
Staff friendly and very helpful! Building clean and air comfortable temperature. Easy to get to, convenient hours.
Christopher Gerry
Alyssa was very knowledgeable and helped my fiancée and I into our unit quickly. I would recommend the storage facility in Hooksett as it is in a quiet location, and I feel safe leaving my items here!
Lynn Jutras
I'm in awww... This morning I had items picked up by Noah, Gavin, Russell, & Carlos (The Beast). The professionalism was SUPERIOR, and what made it the best for me was a truly kind, and personable team. My items were handled with tender care by all, and even following the truck back to Blue Bird, I gave accolades to the driver. Once to my new storage locker, I was impressed with how clean the building is. Completely spotless, zero oder, a floor clean as can be, and perfect proximity to the door....
I'm in awww... This morning I had items picked up by Noah, Gavin, Russell, & Carlos (The Beast). The professionalism was SUPERIOR, and what made it the best for me was a truly kind, and personable team. My items were handled with tender care by all, and even following the truck back to Blue Bird, I gave accolades to the driver. Once to my new storage locker, I was impressed with how clean the building is. Completely spotless, zero oder, a floor clean as can be, and perfect proximity to the door. My experience with the free pickup as well as the perfect conditions for my precious items, was more than worthy of a generous Google review. Thank you Noah, Russell, Gavin & Carlos for making my experience so grand ?
Lucas Sipler
Got offered coffee and water the fans in the facility feel so gentle on my skin.
Jason Gladstone
This is THE top of the line storage facility. Brand New facilities. Climate controlled and the easiest unload/loading process.
denyce gomes
Staff friendly, facility is clean and safe to store... Would highly recommend....
Susan Bolduc
Nice clean private storage facility for all of our family’s treasures while moving to a new home that just wasn’t ready!! Leah & Paige at the front desk were always most helpful & friendly and answered all our questions. We highly recommend Bluebird Storage in Greenland NH.
Jane Nunes
Never have I ever rented a storage unit, but I have heard plenty of horror stories from friends. An acquaintance highly recommended Bluebird and wow was she right! We were greeted by the warm and welcoming PAIGE, who toured us through various sizes and options for our downsizing move. Her patience with our many questions was a great example of excellent customer service. Quick with a smile and willing to show us as many locations we wanted to see while reminding us of facility features along ...
Never have I ever rented a storage unit, but I have heard plenty of horror stories from friends. An acquaintance highly recommended Bluebird and wow was she right! We were greeted by the warm and welcoming PAIGE, who toured us through various sizes and options for our downsizing move. Her patience with our many questions was a great example of excellent customer service. Quick with a smile and willing to show us as many locations we wanted to see while reminding us of facility features along the way. Complimentary coffee, tea and water? Thank you! An inside bay for bad weather? GREAT! An active food donation campaign to give back to the community? MY kind of people! Oh yeah, and not a dust bunny in sight! I AM super tempted to consider power walking all those hallways if the weather is bad this winter! I'll be my own Bluebird walking club! We haven't completely moved in yet, but hope we picked the right size!!!
Leah Palimeri
Very easy, helpful experience organizing my storage unit. Kyle was knowledgeable on the phone prior and when I arrived. I felt comfortable in the facility and know my stuff will be secure and safe at this facility while also being convenient.
I've had a few questions getting used to owning a storage unit plus I had to rent a second unit. Paula was super helpful getting me the unit that worked best for me. I really appreciated her time and help!
John Hunnicutt
I've had seven major moves in the last 20 years and have used innumerable storage facilities. The very affordable Bluebird Greenland is by far the best. Spotless, perfect temp control, and great secure access. Also plenty of carts to move belongings and ample parking. Finally, really nice, helpful people running the place. Thanks for a great, safe and secure year of storage.
Kyri
Haven't even rented yet, but after a delightful phone conversation with Eric I fully intend to. As someone with a customer service/support background: no notes.
Potential tenants: I've got a good feeling about this one!
Upper management: if you want advice from someone who knows your customers, he's your guy.
M. John
Bluebird Storage in Londonderry is the apotheosis of all storage facilities. It is clean, well-lit, safe, secure, easy to access and the customer service is absolutely outstanding. In particular Eric has been phenomenal in all regards. He is a consummate professional who is incredibly efficient and knowledgeable. He makes each interaction seamless. You walk away feeling like you are a valued, respected customer. It’s so refreshingly different for other storage facilities. Well done!
Valerie Lake
From purchased to storage access everything it a breeze. I feel reassured that my belongings are safe with the additional security measures that external 24 HR storage does not. The safe are extremely friendly, professional, and courteous.
mark sheehan
I actually have leased two units at this facility. During my 1.5 yrs, I’ve found the manager, Eric, to be extremely friendly, helpful, and supportive. He is knowledgeable and is incredibly willing to help with any issues, at anytime. Oh, I would be remiss to not mention how clean & organized the facility is.
Nancy Mathis
Excellent storage facility. Always clean and secure. Eric and his staff are so friendly and extremely helpful. Our company has 2 storage units and we never have any issues compared to other units we have had in other storage facilities. Highly recommend this facility.
T Duer
We got enough secure storage space to hold our household items while we move. Very impressive place. Carts to move stuff, indoors temp and humidity control, superior pest control, great staff (very friendly and helpful), big elevator with lots of room (reduced trips) and clean areas. We consider ourselves very fortunate to have found this place, especially with the first three months at half price.
Leslie Miller
Bluebird in Epping is wonderful! The facilities are great (very clean and the carts are really helpful), but what makes this location especially wonderful are the people who work there; they are all so nice and accommodating! (A special thank you to Paige, who followed through on a request i had.) I'd definitely rent there for future storage needs.
LeAnn Rowe
So far..... I just moved stuff in, but all the staff are great. I worked with Bill, Ali & Paige, and every one of them are terrific! The facility is clean and neat and well lit and it even has a very clean bathroom ? They have a wide selection of unit configurations and sizes. Right now they offer 50% off of first 3 months. Just be careful to watch and make sure the system charges that way, there was a glitch with mine and I had to have Paige fix it. She took care of it immediately. So far... Ha...
So far..... I just moved stuff in, but all the staff are great. I worked with Bill, Ali & Paige, and every one of them are terrific! The facility is clean and neat and well lit and it even has a very clean bathroom ? They have a wide selection of unit configurations and sizes. Right now they offer 50% off of first 3 months. Just be careful to watch and make sure the system charges that way, there was a glitch with mine and I had to have Paige fix it. She took care of it immediately. So far... Happy!
Lisa Mailloux
Better late than never…4 months ago I moved to Epping and I never used a storage unit facility before. I live a half a mile away, so it doesn’t get easier than that. I’m so happy with Bluebird Storage in Epping NH, and the best thing about Bluebird of Epping is their wonderful staff and excellent customer service! Adam and Bill were very welcoming and patient the day I came in to learn about renting a storage unit. Adam answered all my questions and helped me choose the best size unit for me. It...
Better late than never…4 months ago I moved to Epping and I never used a storage unit facility before. I live a half a mile away, so it doesn’t get easier than that. I’m so happy with Bluebird Storage in Epping NH, and the best thing about Bluebird of Epping is their wonderful staff and excellent customer service! Adam and Bill were very welcoming and patient the day I came in to learn about renting a storage unit. Adam answered all my questions and helped me choose the best size unit for me. It’s always clean, secure and the hours are great! I love the little coffee/drink bar in the office/lobby area. Adam even came by one day while I was at my unit and asked if everything was working out well for me. I recommend Bluebird of Epping to many people because the staff goes above and beyond and that’s not easy to find these days. Keep up the great work!!!
Monte Real
March 12, 2024:
We found the Bluebird storage in Epping because it’s 5min from our house.
It’s CLEAN, it’s SECURE, it’s not that much different in price vs other storage places in the area.
But what we really liked about it is the CUSTOMER SERVICE! Adam and Bill are super patient and courteous and polite and (most importantly) not pushy!! We’d recommend just based on these 2 employees!!!
Jaime Nuttoli
The Epping location is very clean, it's easy to set up an account and get to your unit. Adam was immensely helpful and answered all of our questions. When I didn’t latch my unit properly, I received a text and email letting me know so I could go right over and fix it. When we were moving a bunch of stuff in, he came over to check in. Very happy with it!
Lisa Butruccio
I don't have any issues with this storage facility. I have had storage there and it's clean , dry and cameras everywhere! Very polite personel.
Francisco José Méndez Cirera
Christina helped us tremendously, she understood our needs, and offered us the best solution keeping our needs in mind. Great experience with Bluebird
Jen Drover
Came from Public Storage and the difference is refreshing and money saving! I love that rates are locked in for a year because Public Storage jacks their rates 2-3x/yr at 30ish% each time. Blue Bird is more conveniently located, cleaner, it doesn’t smell weird like Public Storage does, and the new customer offers blow PS out of the water. Rent here instead or you’ll end up here anyway, just like I did.
Jenna Taylor
I was genuinely impressed by this facility! The manager Kevin, who greeted me while working at the front desk, was very professional, polite, and knew what he was talking about when it came to answering any questions that I had asked. It was refreshing to have a manager not only doing his job, but doing his job well! The other staff that I met who was working that day was also extremely friendly and knowledgeable as well! There was a coffee station that was stalked and clean for customers, I was...
I was genuinely impressed by this facility! The manager Kevin, who greeted me while working at the front desk, was very professional, polite, and knew what he was talking about when it came to answering any questions that I had asked. It was refreshing to have a manager not only doing his job, but doing his job well! The other staff that I met who was working that day was also extremely friendly and knowledgeable as well! There was a coffee station that was stalked and clean for customers, I was offered water when I mentioned I didn’t drink coffee . The place was just very clean, u can tell the place has been well kept since opening their doors! The entire atmosphere from the moment I walked in the door was really inviting and made it so that this storage place was the place I wanted to store my belongings at. I felt my stuff would be safe and if I ever had an issue, it would get addressed! Excellent job hiring great staff! These two deserve recognition at the very least! It’s rare no a days to see employees whom actually want to be at their job!
Angelo Paulino
Very reasonable price and the customer service is excellent! The units are very clean and the entire facility is temperature and most importantly humidity controlled. Very secure. I would definitely use Bluebird again.
Hailey Fielding
We have had the BEST experience with Bluebird Hampstead. Kevin was so helpful and patient as we asked all of our questions and then set us up with our new unit. Upon our first time going to the unit I stopped in the office and met Yves and he was just as kind and helpful and pointed out the complimentary things they have for renters, coffee and water station, and offered me a Bluebird shirt and reusable bag. The facility it’s self is SO clean and well organized, we look forward to continuing ou...
We have had the BEST experience with Bluebird Hampstead. Kevin was so helpful and patient as we asked all of our questions and then set us up with our new unit. Upon our first time going to the unit I stopped in the office and met Yves and he was just as kind and helpful and pointed out the complimentary things they have for renters, coffee and water station, and offered me a Bluebird shirt and reusable bag. The facility it’s self is SO clean and well organized, we look forward to continuing our rental here for a long time.
Tony Nasuti
Iesha was always the best. I had multiple units while I was there. The best around. Kind of sad for me when I told her I was leaving. And she said I'll be back. She is absolutely right. Treated me like family. Even better. Her staff was great to. A good team. Thanks again tony.
Roni Rush
The customer service is great, along with the way the area is kept up. Very clean and tidy. I am so glad I decided to go with Bluebird Storage!
DJ Hitch
Way cleaner than the dover facility and staff here is 100 times more polite and helpful. Plus they use regular locks with a key instead of the nfc ones for you phone. hands down worth the drive ild pay double to bot deal with the idiots in the dover office. And compared to other local storage places these guys are a step above. Worth every penny
Harrison Fisher
Top notch customer service. The units are clean and they clearly have a good pest control program in place. We needed a place to keep all of our stuff for a few weeks and this was the perfect place.
Mitchell Beardsley
Hello I want to talk about bluebird storage. Tammy Colombo was very professional and helpful finding me a unit. She also had many different units she had no problem showing me all the units. Tammy Colombo also gave me half off for three months of rent on my unit and a 10 by 10 box truck and two guys name Russell and Noah. Russell and Noah was professional I ask them not to break any of my things because my bedroom set is expensive. I had to cancel a few times Tammy Colombo had no problem resche...
Hello I want to talk about bluebird storage. Tammy Colombo was very professional and helpful finding me a unit. She also had many different units she had no problem showing me all the units. Tammy Colombo also gave me half off for three months of rent on my unit and a 10 by 10 box truck and two guys name Russell and Noah. Russell and Noah was professional I ask them not to break any of my things because my bedroom set is expensive. I had to cancel a few times Tammy Colombo had no problem rescheduling for pick up. Tammy Colombo and Russell and Noah made my move easy and less stressful. I will recommending them to my friends and family. I had great experience with bluebird storage and hope other people do to. God bless you all for reading my post and have a great day.
Missy
Savannah is amazing ! This location saved my move from being a total disaster. Clean, reasonable, easy to access and reserve . Highly recommended!!
William Casey
This company is a lot better to deal with than Prime Storage
Jay Printzlau
Informative explanation of all my options. I was shown sample units, walked through the app for access. Savannah was pleasant and thorough
Bianca Aubin
Savanah and Tammy, we're so helpful! And, so sweet! I was having a hard time, with Changing my number back to my original phone number and I was able to get right back in with the app. They, we're really great and patient! It's hard to find customers service, like that now a days.
Ari Safarii
I must say I’ve had such a great experience at bluebird self storage. Timmmy showed such wonderful customer service and made me feel so comfortable. I know that my stuff will be safe and secure with blue bird especially with the good care of the front desk workers. thank you again for the great experience.
Diane Lord
Very clean storage units. The.girl in the office explained everything thoroughly to me.Highly recommend Bluebird Self Storage.
Jeff Clancy
A few months ago I ended up stopping by Bluebird with my aunt because she needed storage. When I went in with her, Kathryn was instantly so nice and welcoming to us. She offered my aunt and myself some coffee and water and was extremely helpful with finding the right size for my aunt. She is older so I always get worried about her. Kathryn heard my concerns and found a unit close to the office so I could have some peace of mind when my aunt comes here alone. I’m so thankful for the service and h...
A few months ago I ended up stopping by Bluebird with my aunt because she needed storage. When I went in with her, Kathryn was instantly so nice and welcoming to us. She offered my aunt and myself some coffee and water and was extremely helpful with finding the right size for my aunt. She is older so I always get worried about her. Kathryn heard my concerns and found a unit close to the office so I could have some peace of mind when my aunt comes here alone. I’m so thankful for the service and help. I will be recommending Bluebird to people I know.
Rahul Richard Kalangi
We have had nothing but great experiences with Bluebird Storage in Bedford. Super nice people, wonderful service. Highly recommended!
Kim Soucy
These guys moved me out of my apartment and they were so careful with all of my stuff and so punctual and honestly, it was such a great experience! The staff is so nice and the facility is so clean and well lit. Would definitely recommend!
Meghana Reddy
Our experience with Bluebird has been great so far. The ease and convenience has been unparalleled. The helpful and pleasant staff is an added bonus!
Steve Marler
Excellent service and facility to find a home for our valuables as we remodeled our basement. Highly recommend Bluebird for your preferred storage provider.
Tristan Keller
The space is always clean and clear. The staff are super helpful and friendly as well! We’ve enjoyed keeping our goods at blue bird and recommend you do the same!
Jimmy Sparks
I've had my share of self-storage facilities, and equally my share of disappointments, so I was skeptical about selecting another one. I think the Bluebird Self-Storage facility in Bedford, NH change my mind. Exceptionally clean, very reasonably priced, family friendly and no sneaky fine print in their lease. I recommend them highly, give them a try, you will see for yourself.
Robert Otey
Very clean and secure storage for your possessions. Reasonable hours and rates for conditioned storage. Great staff. Highly recommended for conditioned storage needs
Dexter
I rented here because my MIL recommended this location. No wonder! Have you ever seen anyone clean and sweep the storage building? Because I hadn't until I used Bluebird. 100% recommend this place. They were even able to help me find my phone when I lost it in the unit. The building and units are clean and 100% safe.
barbara sanel
I've been renting a storage unit here for over a year now and recently found the need to secure another one. Kathryn was so pleasant, professional and kind as she helped me find the unit that was perfect for my needs. All of the staff here go above and beyond to accommodate their clients and Kathryn truly distinguished herself as an exceptional member of the team. Choose Bluebird Storage......They will exceed your expectations!!
Sydney Shea
Bluebird storage saved my life, they ended up helping me move all my stuff from my apartment when I had to move out and put some things in a storage unit. Staff is great, the gentleman I spoke with saw I was in the lot for a little while so he came to make sure I didn’t need help loading or unloading things and was very informative on what they have because they even offer coffee and waters here. I highly recommend.
Melanie Miller
The facility is conveniently located and very clean. Setting up an account was easy and accessing the unit is great! The staff - Kathryn and Mike, in particular - are SUPER helpful. The patiently answered all my questions, called back with more information, and helped me get a lock for my unit. I really appreciate the pleasant; professional customer service!! Happy to store my belongings here.
Sam Pritchard
I had a great experience with the staff at Bluebird recently (Nov 2021). While there was a hiccup on my schedule, they worked easily to get passed it. I look forward to working with you all in the future. Thank you and I wear a large!
Keith ODowd
Portsmouth Pressure Washing
There's no lights in our unit or even an outlet to put a light. I have a 10x30 and I have to use my phone to see anything in the pitch black.
Tricia Tetreau
We have been using this facility for about 5 or 6 years now. The maintenance has really fallen off. We often come in to find the coded gate wide open but to exit the building you now have open the automatic car bay doors wide enough to allow you to push the close button and rush out as the man doors no longer open from the inside and there us no key pad. Really make you wonder how many people just say not worth it and leave the doors open too. The plugs on longer work so if you are trying to se...
We have been using this facility for about 5 or 6 years now. The maintenance has really fallen off. We often come in to find the coded gate wide open but to exit the building you now have open the automatic car bay doors wide enough to allow you to push the close button and rush out as the man doors no longer open from the inside and there us no key pad. Really make you wonder how many people just say not worth it and leave the doors open too. The plugs on longer work so if you are trying to see the contents of your unit to find anything you are out of luck.
Also... we think some guy is living in there. We have been there several times and he just pops up out of the back of the 2nd floor space like he is on his way to the showers or something. Weird.
Jessie Dee
Staff was rude and very nosey. I overheard them talking about someone who was renting a unit. Very judgmental and invasive.
Jesse Hill
Aside from the enjoyable view at door 2 and a fresh cup of cocoa, heres a few reasons why I like this Bluebird. The facility is very clean, secure, and comfortable. I would also like to thank the staff for being so kind and giving me reminders when I need them!
Actually there was an incident that occurred today, I take back the comfortable part. For $320 a month I should feel comfortable to store my belongings and I don’t anymore. From 5 to 1 sorry, not sorry. Don’t be rude and you won’t get an...
Aside from the enjoyable view at door 2 and a fresh cup of cocoa, heres a few reasons why I like this Bluebird. The facility is very clean, secure, and comfortable. I would also like to thank the staff for being so kind and giving me reminders when I need them!
Actually there was an incident that occurred today, I take back the comfortable part. For $320 a month I should feel comfortable to store my belongings and I don’t anymore. From 5 to 1 sorry, not sorry. Don’t be rude and you won’t get an attitude!
Mark Adams
BE CAREFUL STORING WITH BLUEBIRD
Well I was behind do to timing with my check, I ended up getting paid last minute before they locked me out but it was after hours so I tried to pay online but nope their website was messed up for a month couldn't pay it that way, and of course I didn't think about calling the next day I work a lot and have two toddlers at home and a pre-teen so it's easy for me to not think of things understandably, so I keep trying to pay online and it slipped my mind to try ...
BE CAREFUL STORING WITH BLUEBIRD
Well I was behind do to timing with my check, I ended up getting paid last minute before they locked me out but it was after hours so I tried to pay online but nope their website was messed up for a month couldn't pay it that way, and of course I didn't think about calling the next day I work a lot and have two toddlers at home and a pre-teen so it's easy for me to not think of things understandably, so I keep trying to pay online and it slipped my mind to try and call, them shortly after I got hit with fraud everything taken from us, so I fell behind two months, now I explained this to them and asked if we could wave the fees (which for two months they hit me with $130 in fees and if I may add that is almost two months rent for me there, makes sense) and I'd pay for the two months now figured they would work with me because what had happened was completely out of my hands, wasn't like I said the hell with you guys I'm not paying you but nope they don't care about nothing, even asked if not could I pay half now and the other half next week, nope. SO with all this I just say BE CAREFUL storing your stuff with them because if someone in let's say west Africa (that's what happend to me, no never been there) takes all your money and you have to fight to get it back, well bluebird storage would rather auction your stuff then work with you.
Perfectly Posh Grooming
I had to change my rating,simply because of the rude staff. I have had my unit for a year or more and had zero issues,until today. I understand that they spend all their time behind the desk on their phones and such, but to give me an attitude and the blaten disrespect is uncalled for. I am upgrading units and trying to move stuff from. One unit to the other,one of my.helpers said something and I said what?! And unbeknownst to me the employee in the older SUV starts raising her voice screaming t...
I had to change my rating,simply because of the rude staff. I have had my unit for a year or more and had zero issues,until today. I understand that they spend all their time behind the desk on their phones and such, but to give me an attitude and the blaten disrespect is uncalled for. I am upgrading units and trying to move stuff from. One unit to the other,one of my.helpers said something and I said what?! And unbeknownst to me the employee in the older SUV starts raising her voice screaming through metal walls saying you don't need to be rude we close at 4 you have 20 minutes... I didn't evwn known she was there, I was innthe middle.of.putting shelves together and we had to hammer them in place. The other person in my unit w me had said something and I responded. There were 4 of us in my unit, I was in the far corner out of view of her and didn't even know she was there. Regardless if I did raise my voice to her or not, she's on the clock and represents the company. I initially tried to rent when this facility first opened but no one returned phone calls, but I decided I'd give it another try when I saw the additional building being built. This isn't how you retain customers. It's bad enough fees keep increasing,now you hire rude people.. ?
A Young
I had the most horrible customer service experience multiple times with Aisha at the Rochester Blue Bird. First I called to get some general information and she has zero customer service skills and she spoke to me very rudely about storage and pricing. If I asked a question that wasn’t to her liking she would give me a condescending and passive aggressive response. Needless to say to called back a couple days later and got a different experience from a different employee. She was very kind and p...
I had the most horrible customer service experience multiple times with Aisha at the Rochester Blue Bird. First I called to get some general information and she has zero customer service skills and she spoke to me very rudely about storage and pricing. If I asked a question that wasn’t to her liking she would give me a condescending and passive aggressive response. Needless to say to called back a couple days later and got a different experience from a different employee. She was very kind and patient. I’m moving from out of state and having to pay a lot of money to have a POD delivered so I did have some questions that required a helpful response. I ended up renting a climate controlled first floor 10x15 unit. I was told again that the POD could only stay inside the gate, off to the side and it had to be gone before they lock down which is 8pm. The POD driver dropped the POD off at 8:30pm. I began unpacking my POD and ran into a problem with my items shifting so I was unable to get the door open completely. I had to crawl under, shut the door and move things around I’m 5’4” and 130lbs so this task wasn’t easy and my boyfriend was working until 4pm. I was able to get the door to open completely and I had to stop and go pick my daughter up at school in another state. When I arrived back I let the woman that was working know I probably wouldn’t be able to empty the entire POD because I ran into a couple things. She said she would make a note and I advised they would come in the AM to get the POD. The day they were supposed to get the POD Aisha was working. How did I know? I knew because she called me a first time and left a rude message stating “we have a problem and it’s urgent that you call us back” then the phone rang again and again. She called four times in a row. I answered on the fourth time advising her that I was at work. She was constantly talking over me and not letting me finish my sentences as she did at our last phone conversation. She said it’s your responsibility to get this POD out of here and you said it would be gone first thing in the AM and it’s 11am now which is not first thing in the morning. I again tried to explain it was out of my control at this point but I’ll call them and see what is going on. She said yes because we told you it had to be gone the same day they drop it off. I called two other bluebird locations just for more clarification and they advised it is able to be on the lot for 24 HOURS NEVER DID THEY SAY IT HAD TO BE MOVED SAME DAY. I’m looking for corporate BLUEBIRD information because this person needs to be retrained or given a job where she’s not able to interact with the public. This is supposed to be a good storage facility and the face of the company is their employees. I do recall customer service is not harassing a customer that pays a good amount of money for their storage. I advised her sometimes in life things happen and we as humans need to be flexible. She said we were flexible letting you keep it overnight. Again back talking like this is a life or death situation. While I understand there are policies. I find it hard to believe that this location has a different policy than the others. I’m also certain that if there’s an unforeseen change, communicating in a non confrontational manner makes all the difference. Number one: state your concern with tenant. Number two: LISTEN to their entire response and avoid talking over them until the are done speaking. NUMBER Three: if the situation is against the usual policy. See what the best solution would be to have the problem resolved!!! I went onto my email and saw the pick up time was between 2-4. I was not even able to relay this information because she was so unbelievably rude that I ended up hanging up on her and told her it’s not the end of the world and sometimes things happen and I don’t appreciate her talking over me, harassing me with multiple phone calls and having a very confrontational attitude. It’s poor customer service and she needs to be spoken to or let go!
Madeline Mcguire
I just called to pay because I couldn't afford last months bill. I should owe 282 dollars. They literally doubled my bill because I was late so I owe almost 500 dollars for 2 months. They're also extremely rude and don't keep notes. I called and the person on the phone said they would make note that I called so I wouldn't be charged a late fee, but they literally double charged me
C. M.
**Edit to add: we’ve been storing the same items in a new facility and there has been ZERO signs of mice or droppings.
Sooo much mouse poop!! We finally left this facility and have not had the same issue at our new place. We were rudely told it was because we had a (never used, 100% clean) kitchen appliance in storage when really we had mouse poop everywhere months before the appliance was there. The price increased THREE times within the eight months we were here in addition to having mandator...
**Edit to add: we’ve been storing the same items in a new facility and there has been ZERO signs of mice or droppings.
Sooo much mouse poop!! We finally left this facility and have not had the same issue at our new place. We were rudely told it was because we had a (never used, 100% clean) kitchen appliance in storage when really we had mouse poop everywhere months before the appliance was there. The price increased THREE times within the eight months we were here in addition to having mandatory insurance costs added on with vagueness as to what would actually be covered if it were to be needed. The digitized locks were a nuisance and there was a new error message every time. Lastly, staff questioned why my husband was in his car in the parking lot when other people were doing the same around him, programming a gps, texting about what to pick up in the unit, etc… this racial profiling was the last straw for us. ?? My advice is to find somewhere small and local (way cheaper!) if you can!
Debbie Richer
My experience at bluebird storage on Queen City ave in Manchester, New Hampshire. It was dirty and had mice droppings everywhere
Didn't find the manager to be helpful nor professional . I could clearly go on. I would never recommend anybody to bluebird. On queen city ave Manchester New Hampshire, also we were in one unit. And moved to a bigger unit all within one week, we moved out of the storage altogether two weeks later., so that ought to tell you what kind of place you're renting from be wa...
My experience at bluebird storage on Queen City ave in Manchester, New Hampshire. It was dirty and had mice droppings everywhere
Didn't find the manager to be helpful nor professional . I could clearly go on. I would never recommend anybody to bluebird. On queen city ave Manchester New Hampshire, also we were in one unit. And moved to a bigger unit all within one week, we moved out of the storage altogether two weeks later., so that ought to tell you what kind of place you're renting from be warned, the manager Tammy is one of the worst managers I've ever come across. She is very unprofessional rude just overall, a very bad experience and would never go back.
Kevin Arroyo
Refuses to provide any answers / footage / surveilance / or assistance in locating stolen safe from storage unit. If you're looking for a reliable storage unit DO NOT USE this company,
David Nielsen
Arthur sold me some metal shelving. He advertised five units available for sale. I purchased them. When I got home, there were only four. I contacted both him and the company several times, and they did not even respond. Why would you leave your most valued possessions with a company, owner, or individual who treats a customer with such disdain and lack of professionalism?
Kevin Arroyo
Refuses to provide any answers / footage / surveilance / or assistance in locating stolen safe from storage unit. If you're looking for a reliable storage unit DO NOT USE this company, they're very sketchy and the owner does not show empathy nor does he care that VERY IMPORTANT documents pertaining to someones identity was stolen. Like I said, DO NOT USE THIS COMPANY. This will be plastered everywhere.
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Bluebird Self Storage takes pride in protecting cherished belongings. We strive to create lasting relationships with our tenants and team members. STORE WITH US!
