Nokē Smart Entry System

Nokē is a Bluetooth electronic lock that allows you to access the facility and units by an app on your smartphone. When you rent a unit with us, you will receive an automated text message to download the Storage Smart entry app and log in. From there, follow the prompts to set up your account.

Yes! The Smart Storage Entry app is free for users. Smartphone users can download the app from the app store.

For iOS iPhone users, the iPhone 4S or newer models are compatible.

For Android users, devices with Bluetooth 4.0, Android 4.4, or newer models are compatible.

The lock has three different modes. The red light means your unit is locked. The green light means your unit is unlocked. If there is no light, it means the lock is “sleeping” to save on battery usage.

Tap the LED light on the smart lock to “wake” it up. When you open the Storage Smart Entry app on your phone, the unit icon on your app will highlight. Tap the highlighted icon to open the gate or door.

Please note: You will need WIFI or cellular signal to authenticate upon opening the app. After that, you only need bluetooth enabled. Using location (while the app is being used) is a safety feature built into the app to make sure you are at the facility before the app allows your unit to be opened. Make sure you have location and bluetooth enabled while using the app.

The only people who have access to your unit are the ones you share your unit number and digital access code with. Our team can only get into units that go into an auction status due to lack of payment as outlined in the lease agreement.

To share your digital access code, click on the plus sign in the top right-hand corner of your Storage Smart Entry app and select “Share Unit.” Then, type in the cell phone number of the person you would like to share the key to and select the unit or entry point that you’d like them to get access to. You can also revoke access if needed.

Our tenants can buy a bluetooth key fob for $25.00. It’s a key chain programmed to get you into our gate, doors, and your unit.

Each lock uses it’s own battery. Tenant belongings are safe and secured even if there is a power outage in the building.

Nokē uses an encrypted algorithm to ensure transmissions are encrypted and secure so hackers can’t access your belongings.  The Nokē system monitors any motion or heat inside your storage unit and reports any detections to you directly. In addition, if someone tries to tamper with your latch or tries to break the lock, the system is fail secure, meaning that they will still not be able to get in.

We will be removing the whole latch on your unit. Once removed, we will place the latch, with your existing lock, inside of your unit, before installing the new one. You’ll still be able to keep your lock!

A third-party company monitors and films the installation process to document and ensure the safety and integrity of your belongings.  If you would like to be present during the installation process, please let us know and we can arrange that.

For anyone who does not have a smartphone, we will be offering key fobs to use which wouldn’t require an app or smartphone.  The key fobs require a $25 deposit that will be refunded the upon move out.

Yes, you are able to get multiple key fobs. They require a $25 deposit per key fob. Deposits are refunded upon move out.

One key fob will work for multiple units.

There is no additional cost or increase in fees.  The only fee would be a $25 deposit if you prefer to have a key fob instead of using the app.

For large single units with two doors, the app will display two units (front door and back door) this will allow you to access either.

You will need your Wi-Fi on to access the app.  Once you are in the building and your Bluetooth is on, you will not need any Wi-Fi access the building or your unit.

If the app states that you are “Not in Range”, it may be that you did not allow Bluetooth access when you first downloaded the app. Also, at times it will show “Not in Range”, but you are still able to enter the facility and your unit.

If the facility loses power, you are not able to get in the building.  Even prior to NOKE, you would not have been able to access the building without power.

We may not have the correct phone number on file. Please call us to update your phone number on file.

Once you download the app, and your units are visible in the top right-hand corner, there is a link to share access.  You can share with whomever you choose to.  You can share indefinitely or for a certain time.

Yes, once you download the app and register your account, your app will display the two locations you store at. You will need to change the location in the app, but will have access to both locations.

You may have a duplicate account in our system. You will need to reach out to one of our customer service associates to get it fixed or reach out directly to NOKE support at (833)257-0240